How to manually make a swimlane diagram in Microsoft Word. Where an oval shows inputs and outputs, a rectangle. Process Mapping: Tools and Techniques A swim lane process map sometimes called a cross-functional diagram, is a process flowchart that provides more information on who does what than a top down. The swimlane diagram example "Business process swim lane flowchart - Approvals" was drawn using the ConceptDraw PRO diagramming and business graphics software extended with the Business Process Mapping solution from the Business Processes area of ConceptDraw Solution Park. Bring clarity to your processes and define roles and responsibilities with the Swimlane Diagram Template. The goal is to: Identify persons who are executing each process. Map your customer journey to design the best experience and meet your customer's needs. The map is divided into. Process flow diagrams document or improve a process—or. To start the mapping process, consider your objectives. Process Flowchart Template & Process Map Example. Note: If you drop a new swimlane onto a process. To learn about building cross-functional flow charts, we're going to turn a sketch of a process map into. For example, you’re the customer in the process map: You’re in lane 1. Another one of the types of process maps is a Cross Functional or “Swim Lanes” Map. A widget-making company shows each step; from receiving an order for a widget, through widget delivery. 0 (BPMN 2. Once you have a clear idea of the workflow goals, tasks, and roles for key team members, use the workflow diagram template to create a visual representation of your workflow. This helps illustrate who is in charge of each set of steps or actions. )Business Process Modeling and Notation (BPMN) is the global standard for modeling business processes, a fundamental part of business process management. Download the Swim Lane template. - Quickly determine if a process is inefficient. From the navigator pane, select Add Tool, then select Process Map to see the available process map templates. Swimlane diagram . Identifying departments involved in a project, breaking the process into steps, and assigning resources to the right people. Use this template. swim lane diagrams. More Swimlane Flowchart Examples. To change the width of a swimlane, drag a separator line. If your swimlanes are based on queries, you can edit your swimlanes, as described in the following table and the screenshot above. 2. For example for making tea, we must have all the essential ingredients, then the proper steps to make the tea. For example, a swimlane can represent a department, a. Process maps show the relationship among the steps required to complete a product or service, and can be expressed as flowcharts or as Business Process Modeling and Notation (BPMN) symbols. Selecting Better Connecting Arrows. A swim lane process map can assist you in tracking work that is conveyed between teams or departments. It maps the flow of materials and information necessary to bring a product from order to delivery. process improvements. When to Use Process Mapping. You can think of them as a flowchart that got. In each column or row, break down the process into manageable tasks. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. In a swimlane flowchart, time flows from left to right; the process crosses lanes as it traverses departments on its journey from start to finish. For instance, in our swimlane diagram example, the lanes are used to showcase the synchronized phases of a product roadmap, each with its specific tasks and milestones. 1 Why Process Map? Developing a process map, or a visual depiction of a process, can help clarify workflow, identify bottlenecks and outline dependencies. Learn about swim lane process mapping and understand its purpose. It depicts all the process steps and the decisions taken in the process. 1. Swim lanes may be arranged either horizontally or vertically. This template’s simple process document tab allows you to enter project-specific details, while the process flowchart tab lets you arrange flowchart symbols to define your process — add arrow connectors, steps, decisions, input/output, and decision details into a basic but comprehensive process map. •The power of process mapping lies in the visual representation of complicated concepts •Process mapping is a vital step in preparing for implementation / operationalizing the process •Process mapping has inherent benefits beyond your current use (training, future redesign of the process, etc. ArchiMate can be used for process modelling at high level, especially if there is a need for linking process steps with specific application layer elements such as application services. These are the simplest and the oldest types of process maps. These have the same UML flowchart symbols used in the low-level process map example. Define the start and end of the processProcess mapping is a critical tool in the Six Sigma methodology for identifying inefficiencies and waste in a project and streamlining it for maximum efficiency. Identify the start and end points of your process. Edit this example. Here is an example of a process map flow chart for an approvals workflow:. Swimlane Diagram Examples & Templates; Benefits and Usage of Swimlane Diagram. Get the input of individuals involved in completing a process within the business. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. A swimlane diagram is a type of process flow diagram (also sometimes called a cross-functional diagram) that features divisions or "lanes. The process flow template is best for a high. The purpose of process mapping is to help team members and others within the process understand the process. Process flow diagram. A key to Business Process Management, it visually depicts a detailed sequence of business activities and information flows needed to complete a process. Process diagram. At a glance, both elements look very similar. It helps you establish standards and procedures or can be used as a guide for tasks. Swimlane process maps help you visualize the steps involved in the process, as well as the dependencies between tasks. Here are six types of business process mapping tools with examples you can use to track business activities: 1. This is a web-based application for constructing flow charts and process maps. People. A task is an action or activity that is performed by a role, and an event is something that happens or triggers a change in. This flowchart with swimlanes template can help you: - Visualize a process step by step. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Ultimately, it depends on the process you’re mapping and who’s involved. To find these templates. Swimlane process maps are used for planning, documenting, and modeling processes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. By default, you'll start with 4 lanes, but you can easily add or remove lanes as needed. VSM. copy paste the headings into the original tab to the left of the diagram. You can either read on to get the whole history of swim lane diagrams, or just. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. This BPMN example shows the effect of this pattern. Take a deep breath and see his comments below. Unlike swimlane activity diagrams, a swimlane process map illustrates potential scenarios in a process that can result in more than one outcome. You can use a basic flowchart when: Planning new projects. An example is ‘Customer support inquiry closed’. Swim lanes may be arranged either horizontally or vertically. You can do workflow mapping using different types of maps like value chain. Diagram and plan for the future with Lucidchart. Step 3: Start your swimlane flow mapping – the “who does what”. . Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Today, we’re excited to announce Data Visualizer, a new Visio feature that automatically converts process map data in Excel into data-driven Visio diagrams. To create a swimlane diagram in PowerPoint: You need to make use of the right shape for the right purpose for your swimlane diagram. Note: The new lanes will be added at a default size to maintain consistency. Swim Lane Diagrams are also called Rummler-Brache Diagrams and Cross-Functional Flowcharts. Our software can be used in live facilitated. Determining the scope of the process will help you define a clear starting point and natural conclusion. Swimlane diagrams can be incredibly useful for improving your process mapping skills. Example of an Swimlane Diagram . The example on the screen is a swimlane version of the same process you saw just a moment ago, but instead of the flowchart fitting on two pages, the swimlane version requires four. A flowchart with swimlanes brings cross-functional processes to life, helping teams: : Get a visual overview of your end-to-end processes: Visually show individuals how their work impacts the work being done by others and how it impacts the final output. CONSTRUCT THE FLOWCHART GRAPHICALLY using rows or columns corresponding to the associated work units (e. Several different types of process maps are used during a Six Sigma project. / Swimlane Diagram Swimlane Diagram – Definitions, Uses, Examples A helpful guide to understanding swimlane diagrams with definitions, examples, tools and tutorials. The last of our swim lane diagram examples refers to continuous improvement, one of the most important BPM processes. Swimlane. Process analysis. Add swimlane containers. After all, the only person who experiences the whole journey is the patient. It’s easiest to map things out on your swimlane flowchart if you start at the beginning, as then you can move through the rest of the process in order. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Process charts, also called process maps, visually describe workflows and other complex processes. Documenting company processes. Now that the scope is clear you have a basis to start adding activities. We have listed some of the common types of process maps that are simple process map examples. Maps can be used as a blueprint to discuss changes for the futureUse the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. When you do, you’ll see a new tab appear on the ribbon: Shape Format. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 2020-5-27 - 在 Pinterest 上探索 Yi Liliana 的图板“swimlane diagram”。Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Lucas made a point of being rather didactic with these two important concepts of BPMN. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. For example, a swimlane can represent a department, a. Similar to deployment maps, swimlane maps show the steps of a process and who is responsible for each step. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Learn about process mapping, a method which promotes a better understanding of processes and the identification of areas of improvement. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 1. This will be the main part of your swimlane. Utilize arrows to indicate the flow of the process, and label each shape with a brief description of the task. ”. 4. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Describing a process might include the tasks that need to be completed, the materials and information that need to be delivered, and the decisions that need to be made. It can be arranged horizontally or vertically. The wrong map might confuse matters or simply waste your time. Each swimlane stands for a department or team involved in the process, while each process step is aligned with the swimlane or department in charge of that particular step. Start by defining the organizational roles that are involved. There are a number of choices available, and choosing the right map helps to clarify your efforts. 1. You can change the orientation on the Cross-Functional Flowchart tab. File has embedded Minitab® and JMP® data for six sigma fit data analysis. MindManager, an industry-leading swim lane diagram software, allows you to create complex, detailed swim lane diagrams with ease. Step 1: Identify the process to be mapped; in some cases, the process will cross over multiple departments. The process starts in the receiving lane, where the good comes at the dock. In an. Process mapping is a technique used to visually map out workflows and processes. If yes, it moves to the third lane; if not, it moves to the second lane. Process mapping. Each lane represents a different actor or function. The example on the screen is a swimlane version of the same process you saw just a moment ago, but instead of the flowchart fitting on two pages, the swimlane version requires four. Unlike normal flowchart diagrams, swimlane diagram can show both the roles of the participants and their names. Your department is Lane 1, which starts the process and completes the first task. For each process, we will provide an overview, lay out the inputs and outputs, as well as propose the future state process flow. Search. 2. An image of a new drawing in Visio for the web demonstrating how to add a swimlane from. It’s a great way to see the process in a new way, find areas for improvement, and pinpoint real or potential gaps or overlaps in the. Swimlane flowchart. Name your swimlanes and start mapping out a process Customize the swimlane flowchart to add the name of each team member, function, or stakeholder. Before starting, it is important to understand process mapping’s place in the larger context of business process improvement. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. relationship maps. Originally developed by the Business Process Management Initiative (BPMI), BPMN has been maintained by the Object. Mirroring the lanes of a swimming pool, this type of diagram uses horizontal or vertical lanes to divide a process into sections. Draw a rectangle and write a brief description inside. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. On you next project, try using swim. Extensive image library—over 700 topic images, icons, and symbols to add to your bubble maps. Here are some of the main categories you can use to structure your swimlanes: By department: When creating a company-wide process, you can use swimlanes to show which departments are responsible for certain tasks and activities. 1. These. Swim Lane Order One simple way to sort out crossed lines and other simple format problems is to rearrange your swimlanes. actually drawn. A swimlane diagram is useful for ensuring every actor in a process understands their role in the overall picture. , provider, nursing). 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. In an example from our laboratory, the anatomic pathology sign-out workflow is presented as a diagram divided by lanes, with one lane for. Swimlane / cross-functional process mapping. Examples include: customer processes, administrative processes. Click on any of these swimlane diagrams included in SmartDraw and edit them: Software Development Swim Lane Diagram Underwriting Process Swim Lane Diagram Swim Lane Flowchart - Financial Accounting. A process flow diagram helps detail the relationships between the components of a project or industry. This could be your company, which is the pool. Swim lane process maps make it clear and easy to communicate complex principles on a more intuitive visual level –. Step 2: Break the process down into individual steps. A detailed process map contains the exact steps, the exact inputs, outputs, metrics and the exact people that are needed to execute the process. Their defining feature are the different lanes for different departments or offices. Create a swimlane diagram in Lucidchart and help your organization get stuff done. The maps arranged on a table where the columns or rows display the actors responsible for the steps. 5. Think of Lean Six Sigma as a combo of the Lean methods above with Six Sigma’s DMAIC approach to guide the process of waste elimination and provide maximum value to the user/customer with minimal inefficiencies. 5. Basé sur la métaphore des couloirs de natation, un diagramme swimlane apporte clarté et responsabilité individuelle en plaçant les étapes d'un processus dans les couloirs horizontaux ou verticaux d'un employé, d'une équipe ou d'un. There are a number of choices available, and choosing the right map helps to clarify your efforts. On a blank PowerPoint slide, navigate to the insert tab and click “Shapes. 0 defines two different types of swimlanes to partition responsibility for different. Since cold-calling can make a customer feel cornered, they may choose not to interact with your. Open a new Word document and change the default page layout from “Portrait” to “Landscape” to make more room for a diagram with horizontal lanes. We recommend changing the page orientation to Landscape mode so you have more room to work with. These can include: Swimlanes: On a cross functional flowchart example, you’ll find multiple rows, or swimlanes, that correspond to different departments or stakeholders. But successful collaboration between both parties can be challenging without a simple way to map out and diagram a process. For example, as a manager, you’d likely want to use a swimlane process map to visualize who on your team is responsible for each step in the process. Make a free swimlane diagram. Swim Lane Diagrams were first proposed by Geary Rummler and Alan Brache. Process payroll swimlane diagram map swim flowchart flow lanes functional cross business lane management mapping example chart conceptdraw template drawingSwimlane diagram examples workflow flowchart sales process management. If you go to File > New and type “swimlane”, “cross functional” or just “flowchart” into the search box at the top, you’ll get a single result - Process Map for Cross-Functional. use the leftmost headers as group labels, deleting/merging as required. Verify the SIPOC diagram with project head and other stakeholders. Process Mapping. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. For instance, you can show process flows in sequential order, one after another, to document a manufacturing process. Grab our swimlane diagram template so you can jump into the pool right away. Selecting Better Connecting Arrows. 5 million unauthorized immigrants represented about 3% of the total U. Use in the Measuring phase of the DMAIC methodology. Step 5 – Add the material flow. Add a process map tool to describe the flow of your process. The best map is the simplest map that provides that insight. ”. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Swimlane diagram. Analyze and document your team’s processes and outcomes. Plus, it also lets users know how different departments interact with each other. Business Process View This business process view provides a. BPMN 2. A part of business process management (BPM), business process. The ClickUp Process Flow Template is a kind of swimlane process map that shows how multiple steps fit together as part of a single process. Swim lanes may be arranged either horizontally or vertically. - Access Lucidchart's flowchart shape library. Business Process Modeling Notation (BPMN) is a flow chart method that models the steps of a planned business process from end to end. Simple Process Map Template. First, define a clear start and ending point to your diagram, then use shapes to represent each step in your process. Process symbols: These rectangle-shaped boxes describe steps or actions in a project. Recommended Resource: LucidChart. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. This is the map that is used to identify all the major steps a worker takes to complete a process. Select Create to add the tool to your project. Step #2: Clarify your starting point and create an appropriately labeled bubble or node at the top (or one end) of each swim lane. Basic levels of the Kanban board require you to use sticky notes within columns. Miro for mapping & diagramming. A swimlane approach to documenting workflows can highlight competencies and areas that need staff education. Add other shapes to represent process steps, inputs, outputs, transportation of materials, etc. Simple Process Map Template. A Swimlane in BPMN represents the parts of a process carried out by different roles or. Multiple. It is touted as one of the top business process mapping software with extraordinary process improvement tools. Make sure you drop the shape on top the. Swim Lane Process Mapping: A tool to support partnerships and engagement Objectives •Consider use of process mapping as a tool to support partnership and engagement. Basic flow chart. 1. This is generally done in the Define stage of a DMAIC project. For a bug tracking process, the input would be a new bug found; and the output a bug solved. ABOUT THE AUTHOREach process should have a clearly defined start and endpoint. They show the “who,” “what,” “when,” “where” and “how” for these steps, and help to analyze the “why. Easy to draw sample cross functional Process Flow Diagrams. Drag more swimlane shapes from the Shapes window. This is the worker bee process map, where the people who have specific knowledge of the process come in. Swimlane diagrams use two or more columns or rows, depending on whether the chart is horizontal or vertical, to represent different topics or subtopics. Process Mapping: Tools and Techniques A swim lane process map sometimes called a cross-functional diagram, is a process flowchart that provides more information on who does what than a top down. Use process mapping symbols to visually differentiate these different steps. You can also browse through the list of tools or start typing the tool name in the Search box. Cross-functional flowcharts can be used for a variety of purposes including:Example 2: Payroll Process - Swimlane Process Mapping Diagram Business process mapping refers to the activities involved in defining what a business entity does to increase efficiency. It’ll help you visualize the division of responsibilities and interactions within. Process Map Swimlane Diagram Template Process mapping is an essential part of strategy planning and management, which helps people across departments see a process landscape. All you need is the following four notations. Prototyping processes. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your. This simple tutorial will allow you to better understand. First, open a new Word document. Process mapping. Workflow diagram. The acronym stands for supplier – inputs – process – outputs – customer. You don’t have to create your workflow diagram alone! You can invite your team members to collaborate and be part of the process. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. You can quickly add vertical or horizontal swimlanes with a click of a button. When the end-user places an order and pays for it in the initial stage, the. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). Using shapes, a basic flowchart helps visualize the process. Customer Service Swimlane Chart is a process map that depicts the roles and defined responsibilities of an organization's customer service department. List and order the actions. A basic flowchart is the simplest of diagrams to use for process mapping. The diagram is split into separate rows (or lanes), with each row. BRAINSTORM THE STEPS in the process. See moreSimplify and visualize your process for your team members with a Venngage swimlane process map. Select Create to add the tool to your project. It will allow workers in customer service to know what is. The process map. Swimlane (or Cross-functional) Map. This post will walk you through all the basics of swim lane diagrams, including how to create your own one step at a time. Involuntary Termination Process Swim Lane. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). Learn how each type works, how to use them, and easily integrate them into your business. Swim Lane Mapping - is a type of process map which is useful when the process spans across multiple teams. Benefits of process mapping Process mapping is a really simple exercise. Swimlanes may be arranged either horizontally or vertically. This swim lane process map sample illustrates the hiring process workflow. Swimlane diagram example As you can see, a. The diagram is split into separate rows (or lanes), with each row. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. Flow charts are Process Map Symbols or Flow Diagrams. It’ll help you visualize the division of responsibilities and interactions within the process. The diagram displays the connections and the handoffs between members' tasks, which helps you figure out the flaws and. The beauty of swimlane diagrams comes from their flexibility, since their application and scope are up to you. Our intuitive software will help you map out tasks and responsibilities quickly, then update them effortlessly as your needs change. The swim-lane process map, a variation of a traditional process map, has the capacity to illustrate the sequence of actions and visualize the interactions/hand-offs between different team players. In this article, we’ll share with you the six types of business process mapping examples. <br>"Swim lanes are a visual mechanism of organising and categorising activities, based on cross functional flowcharting, and in BPMN consist of two types: (1). Cross Functional or “Swim Lanes” Map. It can also be expanded to show times— when tasks are done and how long they take. Several different types of process maps are used during a Six Sigma project. The flowchart below is a good example of using process mapping to understand and improve a process. Click INSERT > Shapes, and point to a shape for a Screen Tip to see its essential purpose. These. They are used for iterative information flows and flows with splits and merges, where value stream mapping is no longer. Sales call center process flowchart. 0 diagrams to model processes and improve business - IT alignment. Pricing: Single user plans cost $9. Pools. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Below is an example of a process map for a hiring interview process, utilizing the simple process symbols. Conclusion. Business Process Analyst Resume Examples & Samples. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. This type of chart shows how processes are carried out within a department, as well as the sequence in which tasks should be completed. You use Pool Lanes to group a set of BPMN Swimlanes, just like in real life, this is the metaphor behind those names. Example 3: Employee Recruitment Process. They are: Must: Activities. High Level process maps like Macro Maps and SIPOC Diagrams are used to graphically depict a process in its most simplified “big picture” state. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. Type 3 Process Map: Swimlane Map. ) •Engaging people who do the work is. On the other hand, creating a flowchart process map—complete with process mapping symbols—would help you visualize all the steps in a process that solves a specific. Swim lanes may be arranged either horizontally or vertically. Using a Cross-Functional flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred. For instance, in our swimlane diagram example, the lanes are used to showcase the synchronized phases of a product roadmap, each with its specific tasks and milestones. use the leftmost headers as group labels, deleting/merging as required. As you can see in this swimlane diagram example, the steps in an order processing flow are categorized into four aspects or departments: Because it shows how. Then, determine your swimlanes (vertical or horizontal columns) and map out the owners of each lane. A swim lane diagram is a type of flow chart or cross-functional diagram, in which the process is subdivided into categories. Here is. Select the swimlane, then select one of the two triangles that appear to the left of the swimlane on selection. The first step is to make the actual condition visible and understood by everyone. Intuitive horizontal and vertical swimlane. Set the start point of the process. Step 2: Break the process down into individual steps. Examples of swimlanes include the customer, account department, payment gateway, and development team. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. In this example, the BPMN includes a pool that represents the participant, ABC Company. How to manually make a swimlane diagram in Microsoft Word. Process Mapping - is a diagrammatic representation of the flow of information and/or material in a process. The diagram displays the connections and the handoffs between members' tasks, which helps you figure out the flaws and. Swimlane. This post will walk you through all the basics of swim lane diagrams, including how to create your own one step at a time. Workflows and swimlanes reinforce safe, efficient, and person-centered care. Document the stakeholders and different roles who are involved with the process starting with your customer or client. This process map template is organized by stages to help you record the objectives, activities, and deliverables during each step of a process. SmartDraw does much of the drawing for you. An image of a new drawing in Visio for the web demonstrating how to add a swimlane from. Part of the secret sauce lies within the utilization of standardized symbols. Get Started. Open this template and add content to customize this basic flowchart with swimlanes to your use case. Use this template.